3) It is required by our host. There is no change that can be made to that. I think 15 minutes is actually somewhat generous amount of time to allow you to sit and idle on a page.

As for the example. Just send us a chunk of code to look at. The chunk needs to have an SQL statement in it but other than that we don't want a whole lot, just enough to tell us you know what you are doing. And I handle the webmaster duties along with tuxpow3r.