EDIT:

(from below)

I know that you guys don't sit around like some helpdesk waiting for stupid questions. I, for one, am thankful for this site and the fact that there are folks who know how to do this stuff that are willing to help.

Look, I'm sure you're frustrated at my inability to do this. I can understand if you want to toss in the towel because of the student. I do appreciate the time you've taken so far.

I'm not sure what the posting issues were, but I assure you I wasn't trying to be an ass and I'm not some snotty nosed 12 year old just showing up on the boards.

Thanks for the help.